5777 All FAQs
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No worries! On the login page Click the "Forgot Password?" link. Enter your registered mobile number and you'll receive a 6-digit OTP. Use it to set a new password. The whole thing takes just 5 minutes. If you're still having trouble, Help Centre Contact us.

Only one account can be registered per mobile number. Creating multiple accounts is a violation of 5777's Terms & Conditions against. If multiple accounts belonging to the same person are detected, both accounts will be closed and the balances may be forfeited.

KYC (Know Your Customer) is an identity verification process required for security purposes. You'll typically need to submit a photo of your NID or passport along with a selfie. KYC must be completed before large withdrawals or transactions above a certain limit. Verification is usually completed within 24 hours.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Simply wait 30 minutes and try again. If your account was suspended for another reason, Help Centre contact us via live chat. Our team will quickly identify the issue and get it resolved.

Yes, changing your mobile number is possible, but it requires identity verification. You can submit a request through Account Settings or Help Centre Contact us. Your new number will need to be verified via OTP.

To change your password: Log in → Account Settings → Security → Change Password. To change your username, Help Centre contact us — changes may be possible subject to certain conditions.

Log in → Financial Transactions → Deposit → select bKash. Enter the amount and complete the bKash payment process. Deposits are typically credited to your account within 30 seconds to 2 minutes. Minimum deposit amount is ৳50.

5777 Baji typically processes withdrawals within 15–30 minutes. In cases requiring additional verification, it may take up to 24 hours. bKash, Nagad, and Rocket all support fast withdrawals. Completing KYC makes the process even quicker.

Minimum deposit: ৳50 (bKash/Nagad/Rocket)
Maximum single deposit: ৳50,000
Daily Maximum: ৳2,00,000
Separate limits apply for USDT deposits. Details Financial Transactions See details on this page.

Please wait 2–3 minutes and refresh the page. If it still doesn't appear, contact us with your payment transaction ID and a screenshot Help Centre Get in touch — we're available 24/7 and resolve issues quickly.

Yes! 5777 Baji supports USDT (TRC20, ERC20). On the Transactions page Select the crypto option and copy the wallet address. Crypto deposits are credited after network confirmation, which typically takes 10–30 minutes.

If the transaction is still showing as "Pending" before processing begins, it can be cancelled from your transaction history. Once processing has started, cancellation is not possible. For urgent cases, Live Chat Contact us.

Small withdrawals (generally up to ৳10,000) can be processed without KYC. Larger amounts or your first withdrawal may require KYC verification. Completing KYC with your NID in advance will help speed up the withdrawal process.

Registration After completing registration, a 100% Welcome Bonus will be credited automatically on your first deposit — up to ৳1,000. No separate application needed. Minimum deposit of ৳50 required to qualify. A 20x turnover requirement must be met before withdrawing the bonus.

Turnover refers to the total amount you need to wager before withdrawing bonus funds. For example, if you receive a ৳100 bonus with a 20x requirement, you must place a total of ৳2,000 in bets. Contribution rates may vary depending on the game. Details Terms & Conditions See details.

Enter the promo code in the designated field on the registration form. You can also apply a promo code at the time of deposit. Current promo codes & offers Latest Promotions See details on this page.

Weekly cashback is credited every Monday. You'll receive a set percentage (typically 5–15%) of your previous week's losses back. Cashback usually comes with low or no turnover requirements. Promotions page View current rates.

Yes, most bonuses have an expiry period. Welcome bonuses typically must be used within 7–30 days, while free spins usually expire within 24–72 hours. Any unused bonus is automatically cancelled once it expires. You'll be notified of expiry dates via notifications.

Find your referral link in Account Settings and share it with a friend. Once they register through your link and make their first deposit, you'll receive a ৳200 referral bonus. There's no limit on how many friends you can refer.

5777 offers 1,000+ games:

• Live Casino: Live Roulette, Blackjack, Baccarat, Poker
• Slots: Classic Slots, Video Slots, Megaways
• Sports Betting: cricket, football, tennis, hockey
• Virtual Sports: Virtual Football, Racing

To explore new games New Games Visit the page.

RTP (Return to Player) is the percentage of total bets returned to players over the long run. For example, a 96% RTP means that for every ৳100 wagered, you can expect an average return of ৳96. On 5777, the RTP for each game is listed on its info page. Choosing games with a higher RTP is always the smarter play.

The minimum bet for Sports Betting is generally ৳10, though this may vary by event and market. Different limits may apply for live betting, pre-match betting, and parlay betting.

A minimum internet speed of 5–10 Mbps is recommended for Live Casino games. 4G or Wi-Fi connections generally provide the best experience. 3G connections can work but may result in occasional buffering. Slots require significantly less bandwidth.

In most games, once your connection is restored, you can pick up right where you left off. Any active round is saved on the server — so there's no risk of losing your bet. If you experience any issues, check your game history or Help Centre let us know.

New games are added to 5777 every week. New Games You can find the latest additions on that page. Turn on notifications to be alerted instantly whenever a new game is added.

Yes. 5777 uses 256-bit SSL encryption, and our security systems meet international standards. Our servers are monitored 24/7, and to date, there have been zero data breaches. Your personal and financial information is fully protected.

Instantly Help Centre Let us know via live chat. We'll temporarily lock the account and investigate. Sharing your password or OTP with anyone else creates this risk — so never share them. No 5777 staff member will ever ask for your password.

Two-factor authentication (2FA) adds an extra layer of security by requiring a mobile OTP in addition to your password at login. Go to Account Settings → Security → 2FA to enable it. Once active, no one can access your account even if they know your password.

No. 5777 never sells or shares your personal information with third parties. Only the minimum data necessary for payment processing is shared with trusted partners. For more details, Privacy Policy See details.

Yes. Self-exclusion or account closure requests Help Centre You can do so. Please withdraw your balance before permanently closing your account. Responsible Gaming Full details are available on this page.

5777's Android APK directly Download Page It's not on Google Play — you'll need to download the APK directly. Before installing, go to your phone's Settings → Security → enable "Install from Unknown Sources". You can turn this off again after installation.

On the download page Tap the iOS link — it will open in Safari. Install the app directly from there. After installation, go to Settings → General → VPN & Device Management → Trust the app. It will then run normally.

First, fully close the app and reopen it. If that doesn't work, uninstall the app and Latest Version reinstall it. Restart your phone. If the issue persists, contact us with your phone model and Android version. Help Centre let us know.

Log in to the app → Settings → Security → Biometric Login → Enable. Confirm with your phone's fingerprint or Face ID. From then on, you can access your account with just a touch.